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Australasian Association for Quality in Health Care; Australian Council for Safety and Quality in Health Care; and Department of Health - Government of Western Australia, Perth, Western Australia
July 14 to 16 2003
DAY ONE - MONDAY 14 JULY 2003
0700 - 0830 Registration
Burswood Convention Centre Foyer
Tea and Coffee will be provided for delegates.
0830 - 0900 Conference Opening
Chair: Professor Bruce Barraclough, Chair, Australian Council for Safety and Quality in Health Care
Welcome to Country
Mr Morton Hansen, Metropolitan Nyoongar Council of Elders Keynote Address
Mr Bob Kucera APM MLA Minister for Health (WA)
0900 - 1000 Plenary Session One
Setting the Scene for Action - Safety and Quality in 2003: Status and Challenges!
Chair: Professor Bryant Stokes, Chair, WA Council for Safety and Quality in Health Care
Professor Bruce Barraclough, Chair, Australian Council for Safety and Quality in Health Care:
Safety and Quality in Australia: The Role of the Australian Council for Safety and Quality in Health Care Ms Sandy Thomson, National President, Australasian Association for Quality in Health Care: The Role of the Australasian Association for Quality in Health Care Panel Discussion This session will update all delegates on the current Australian context for Safety and Quality issues and will challenge us all to start addressing the Safety and Quality in Action agenda.
1000 - 1030 Morning Tea & Poster Viewing
1030 - 1200 Plenary Session Two
How to harness action and build a culture of patient Safety and Quality
Chair - Ms Elizabeth Garrigan, Vice President, AAQHC
Professor Bob Helmreich, University of Texas, Austin:
Culture at Work in Medicine and Health Care - Learning from Others Panel - Culture at Work in Medicine and Health Care This interesting and thought provoking session will explore how national and international organisational and professional cultures confer the individual and group values and attitudes that exist in medicine and health care. The focus will be on how we can better understand these values in order to improve patient safety in Australia.
1200 - 1300 Lunch and Poster Viewing
1300 - 1530 Concurrent Sessions & Workshops
A detailed program will be available here after 14 April 2003. Please visit the site for regular updates.
1530 - 1600 Afternoon Tea and Poster Viewing
1600 - 1700 Plenary Session Three
Where is the Safety and Quality Action in the UK? What the UK National Patient Safety Agency is doing to achieve change in the National Health Service.
Chair: Dr Heather Buchan, Chief Executive, National Institute of Clinical Studies
Speaker(s): Ms Susan Burnett, Director Inter-Agency Working, UK National Patient Safety Agency & Mr Martin Fletcher, Assistant Director of Patient Safety (North), UK National Patient Safety Agency This plenary session will inform delegates on what the UK National Patient Safety Agency is doing to bring about change in the UK National Health Service. Comparisons and possible lessons for the Australian health care system will also be explored.
1715 - 1930 Welcome Reception & Trade Fair
Burswood International Resort and Convention Centre - West Foyer
Join your fellow delegates at this welcome function and sample the best olives, cheese and wine that WA can offer.
DAY TWO - TUESDAY 15 JULY 2003
0715 - 0845 'Meet the Experts' Breakfast
Co-Chairs: Ms Irene Mooney & Ms Joan Sheppard, AAQHC
Swan Room, Burswood International Resort and Convention Centre (Optional Extra for all delegates)
Experts attending the breakfast include Professor Bob Helmreich (USA), Professor Jan Davies (Canada), and Dr Marjorie Pawsey (ACHS). The 'Meet the Experts' Breakfast is a unique opportunity for delegates to mingle and meet with national and international safety and quality experts and your fellow conference delegates and to discuss issues and share success stories.
0830 - 0900 Registration
Burswood Convention Centre Foyer
0900 - 1200 Plenary Session Four
Patient Safety in Action: Putting Patients and Consumers First
Co - Chairs: Ms Michele Kosky, Health Consumers Council of WA Inc & Ms Marilyn Beech, Consumer Advocate
Morning Tea will be provided during the session The session aims to encourage consumer focus and patient-centred care, by looking at what is done badly, what is done well and how to capture the energy, intelligence and commitment of consumers in improving health services.
1200 - 1300 Lunch and Poster Viewing
1300 - 1500 Concurrent Sessions & Workshops
A detailed program will be available here after 14 April 2003. Please visit the site for regular updates.
1500 - 1530 Afternoon Tea and Poster Viewing
1530 - 1700 Plenary Session Five
Investigations, Inquiries & Royal Commissions: Do they effect change? Moving forward and translating shared lessons into action.
Chair: Dr Michael Walsh, Deputy Chair, Australian Council for Safety and Quality in Health Care
Speakers during this Plenary Session will include: Mr Neil Douglas (WA), Professor Jan Davies (Canada) and Mr Hugh Ross (UK). Themes covered in this session will include shared lessons from inquiries, balancing the need for accountability versus the impact of inquiries on the country, health care systems and organisations, communities, patients and their families and individuals.
1715 - 1815 AAQHC AGM
(Convened by AAQHC)
1900 - 2300 Conference Dinner and Presentation of AAQHC Awards
(Optional Extra for all delegates)
DAY THREE - WEDNESDAY 16 JULY 2003
0830 - 0900 Registration
Burswood International Resort and Convention Centre Foyer
0900 - 1030 Plenary Session Six
Qualified Privilege and Medical Indemnity - How to provide protection for Safety and Quality activities without grinding to a halt!
Facilitator: Mr Terry Laidler
This outstanding Plenary Session will include a hypothetical and panel discussion to explore the complex needs of statute law, negligence law, clinical practice and health care administration and the need for clinical buy-in, in order to improve patient experience and safer health care outcomes.
1030 - 1100 Morning Tea & Poster Viewing
1100 - 1300 Concurrent Sessions and Workshops
A detailed program will be available here after 14 April 2003. Please visit the site for regular updates.
1300 - 1400 Lunch and Poster Viewing
1400 - 1530 Plenary Session Seven
Quo vadis? Future actions and challenges for consumers, health care organisations and government to put Safety and Quality in action.
Chair: Ms Sandy Thomson, National President, AAQHC
Speaker: Dr Ross Wilson Dr Wilson will provide delegates with important take home ideas focusing on putting Safety and Quality into action, closing the loop and making a difference to patients by improving their health care experience and outcome. Summary Address and Conference Closing Ceremony
Chair: Professor Bruce Barraclough, Chair, the Australian Council for Safety and Quality in Health Care
Farewell to Delegates
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